Returns & Exchanges
At Watery, we want to ensure you have the perfect gear for your aquatic adventures, which is why we offer a 365-day return policy for all unused items in their original packaging. Whether it is a sizing issue or a change of heart, our streamlined process makes it easy to get back in the water with the right equipment.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the sports gear you wish to return or exchange.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing